Yamaha Motor Canada Ltd. Privacy Policy

In accordance with the federal Personal Information Protection and Electronic Documents Act (“PIPEDA”) and applicable provincial privacy legislation, Yamaha Motor Canada Ltd. (“Yamaha”) has in place this Privacy Policy.

Types of Personal Information Collected

The following is the personal information that may be collected by Yamaha:

• Name
• Address
• Postal code
• Phone number
• E-mail address
• Product purchased
• Selling dealer
• Purchase date

Methods of Personal Information Collection

Personal information about a customer is collected by the Yamaha dealer when the product is sold. The information is then submitted to Yamaha as part of the registration procedure. Personal information may also be collected when consumers contact and request information from Yamaha. When personal information is collected that may be used for distribution of marketing materials Yamaha will provide the consumer the opportunity to refuse to have personal information used and disclosed in this manner.

Uses for Personal Information Collected

When Yamaha products are regulated as motor vehicles, the requirement to maintain registration files containing personal information is mandated by Transport Canada to ensure customers can be contacted in the event of a safety recall procedure. Yamaha may use the information for recall purposes. Yamaha also maintains information about purchasers of other products to ensure they can be contacted for the same reason. Customer safety is paramount to Yamaha. Personal information may also be used so that marketing materials can be supplied to keep consumers aware of the latest introductions and news on Yamaha products and services.

Retention of Personal Information

Personal information collected for customer safety purposes is retained indefinitely at the Yamaha head office. Other information will be destroyed when it is no longer useful to Yamaha for the purposes for which it is collected. All personal information is retained on a secure system with appropriate password and firewall protection.

Disclosure

Yamaha may disclose customer’s personal information to third parties for the distribution of related marketing materials.

The right to review Personal Information

Everyone has the right at any time to review and correct the personal information about them held by Yamaha. The personal information will only be provided in writing. When the information is requested from a customer who owns a Yamaha product it will only be sent to the address on file for that customer. Responses to all requests will be made within 30 days of receipt of request.

To request information, please submit a request in writing to:

Yamaha Motor Canada Ltd.
480 Gordon Baker Road
Toronto, ON
M2H 3B4

Fax: (416) 491-3122
E-mail: tim_chelli@yamaha-motor.ca

Attention: Privacy Officer and National Manager, Compliance